Produce a complete process documentation template for IT Service Delivery workflows in a {{industry}} organization using Value Stream Mapping. Write in a {{tone}} tone for {{target_audience}} to support {{goal}}. Include sections: Executive Summary, Key Findings, Detailed Analysis (Process Overview, Process Map, Step Descriptions, Integration Points, Business Rules, Metrics and SLAs, Training Materials, Governance), Recommendations, and Next Steps. Use Markdown with placeholder text. Max 1200 words. Paste any relevant background information ({{background_info}}) and user request ({{user_request}}) after these instructions before running.